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Air Arabia Cabin Crew Recruitment

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Job Objective

Acts as Air Arabia’s ambassador; strives to attain prospects’ loyalty and to advertise a optimistic company picture, always, by means of enhancing the general prospects’ expertise. Supplies glorious customer support to all passengers while making certain their security and luxury are achieved all through the entire flight cycle.  Be prepared and match to function making certain productiveness is in keeping with set measures and firm’s adopted insurance policies and procedures.

Key Consequence Obligations

Conduct:

  1. Ensures well timed attendance, correct grooming, health and legality of self for the assigned flights. Attends “Briefing” to make sure acknowledgement of flight particulars, distribution of roles, targets, safety checks, boarding, and many others.

Security Measures:

  1. Instructs passengers on security procedures to be adopted making certain their security and luxury always.
  2. Identifies areas of security and safety dangers and companions with the Cabin Supervisor to take remedial motion in accordance with the SOPs (Normal Working Procedures).
  3. Administers first assist to passengers the place obligatory.
  4. Informs Cabin Supervisor, Flight Crew and Captain, as applicable, with any irregularities and malfunctions promptly. 

Buyer Service:

  1. Welcomes passengers and assists of their boarding formalities; enters obligatory knowledge into the plane log e-book as per Air Arabia and GCAA/CAA adopted procedures.
  2. Supplies fixed glorious buyer companies to passengers by attending to their particular person pre-bookings, requests and wishes.
  3. Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding insurance policies and procedures detailed within the Operations Guide and different related directions.
  4. Contributes to maximizing on-board income and “Charity Cloud” program by effectively selling the on-board meals, merchandise and charity companies and thereby achieves particular person and workforce targets.
  5.  Ensures correct and safe dealing with of money and bank card funds acquired in opposition to particular person gross sales and donations managed by him/her.

Key Consequence Obligations – Continued

Crosschecking and Stories:

  1. Carries out pre-flight checks to make sure enough provides, emergency tools, catering tools and different specified tools previous to take off; offers report for any deficiencies to Cabin Supervisor and/or Captain as applicable.
  2. Assists in making certain the plane cabin is cleaned completely at transit stations and that enough re-catering and obligation free merchandise are offered earlier than flying.
  3. Ensures orderly and full handover/takeover of the cabin to/from catering, cleansing and/or upkeep workers.
  4. Carries out the post-flight briefing and evaluation studies as per adopted insurance policies and procedures: offers goal analysis of the Cabin Supervisor, studies any issues or discrepancies on flight, closing and sealing of obligation free containers.
  5. Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of ‘Cabin Supervisor’ when designated as such by the Captain.
  1. Maintains obligatory skilled and security information and competitiveness by attending recurrent trainings, emergency procedures trainings, and academic workshops and by making certain present license.
  2. Contributes to workforce effort by engaging in associated outcomes and reaching allotted gross sales targets and aims.

Cabin Crew – Cairo 

Cabin Crew – Alexandria 

Cabin Crew Supervisor (Fly Arna) 

Cabin Crew (UAE) 2022 Cabin Crew – Valid Licence 

{Qualifications} (Tutorial, coaching, languages)

  • Diploma or Increased Secondary Certificates is suitable for this position; a diploma in Journey/ Tourism is a plus.
  • Coaching in First Help, Security and Emergency Procedures are an added worth.
  • Match to fly, has good normal well being, no severe medical situations or power illnesses.
  • Presentable, pleasant, demonstrates cheerful and optimistic perspective even underneath stress.
  • Customer support oriented, able to understanding and attending to prospects’ wants and requests.
  • Able to dealing with troublesome conditions and indignant prospects with out compromising company picture.
  • Centered, able to figuring out irregularities and dealing with threats and emergencies with effectivity and dedication to profitable outcomes.
  • Proactive, self-motivated, demonstrates initiative and optimistic teamwork competency.
  • Superb verbal and written communication abilities.
  • Wonderful time administration and drawback fixing abilities.
  • Proficient in Microsoft Workplace.
  • Fluent in English Language, French, Arabic, Indian Languages, Chinese language, and many others. are a bonus.

Work Expertise

  • Contemporary graduates are inspired to use for this position.
  • Earlier expertise as cabin crew or in a customer support position within the Airways/Aviation/ or hospitality Industries shall be handled as an added worth.
  • Energetic cabin crew license is a bonus.
  • Able to working in shift sample and for prolonged working hours.
  • Exhibits excessive flexibility and flexibility to frequent modifications and busy schedules.
  • Demonstrates the power to contribute and efficiently ship in opposition to insurance policies, procedures, and set KPIs.
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