Intro
Are you able to discover a world of potentialities, each at work and through your day off? Be a part of our American Airways household, and also you’ll journey the world, develop yourexpertise and grow to be the most effective model of you. As you embark on a brand new journey, you’ll deal with challenges with flexibility and beauty, studying new abilities and advancingyour profession whereas having the time of your life. Be happy to complement each your private and work life and hop on board!
Why you may love this job
You’re making use of for the Trainee Flight Attendant place at American Airways.
All candidates have to be prepared to be primarily based from any of our base areas together with Boston, MA; Charlotte, NC; Chicago, IL; Dallas/Ft Value, TX; Los Angeles, CA;Miami, FL; New York, NY; Philadelphia, PA; Phoenix, AZ; Washington, DC.
AMERICAN AIRLINES IS LOOKING FOR THE BEST!
We’re searching for individuals who wish to be part of the biggest airline on this planet. American Airways is within the enterprise of serving the journey wants of our prospects. Awarm welcome, gracious service and a protected and cozy feeling, makes our prospects’ journey one thing they are going to all the time bear in mind.
Our flight attendants are happy with this wealthy custom – satisfaction that you would be able to share if you embark on a profession representing American Airways as an onboard crewmember. Our Flight attendants are the face of American Airways and are service professionals of the very best caliber, with a want, drive and keenness to provideoutstanding service. If you’re a extremely customer-focused particular person who strives for the most effective and takes satisfaction in getting the job executed, we want to hear from you.
What you may do
These are the important capabilities of the job
This record is meant to mirror the present job however there could also be extra important capabilities (and non-essential job capabilities) that aren’t referenced. Administration will modify the job or require different duties be carried out when operationally essential, observing, in fact, any authorized obligations together with any collective bargaining obligations.
Pre-Flight Features
- Stroll to assigned gate with all private baggage and required responsibility objects (e.g., watch, up to date and charged pill, passport, badge, CPR pocket masks)
- Take part in pre-flight briefings with gate brokers, pilots, and lead flight attendants/pursers
- Greet and direct passengers to their assigned seats
- Full related pre-flight checks (e.g., safety checks, cabin checks, catering checks, headset checks, emergency gear checks)
- Full related paperwork (e.g., liquor paperwork, customs paperwork)
- Confirm passenger counts
- Arrange, manage, and re‐inventory beverage/meals carts
- Raise and stow private baggage and belongings
- Help passengers with putting baggage into the overhead compartments, as wanted
- Open and shut overhead storage compartments
- Rearrange luggage within the overhead storage compartments, as wanted
- Grasp coats and garment luggage, as requested
- Be sure that carryon baggage is stowed in compliance with FAA laws previous to taxi, take off, and touchdown
- Exhibit security and emergency procedures in a transparent method, reminiscent of the usage of oxygen masks, seat belts, life jackets, and emergency exits
- Stroll the aisles to carry out security compliance checks previous to taxi, takeoff, and touchdown, verifying prospects have complied with all federal laws
- Shut, arm, and disarm plane doorways
- Climb and descend jet bridge stairs or ramp stands with private baggage in all forms of environmental circumstances, as essential
In Flight Features
- Reply to passenger or crew member requests for service or help (e.g., by way of the chime system onboard plane, by way of the color-coded ceiling mild panel indicators, or by way of the interphone) in an expert method
- Transfer in regards to the plane throughout flight to offer customer support and help, together with throughout mild turbulence and adjustments in altitude
- Push and pull beverage and meal/meals cart all through cabin throughout flight
- Launch and stow beverage and meal/meals carts within the galley
- Serve scorching and/or chilly drinks and meals objects from a tray or cart throughout applicable phases of flight
- Acquire bank card fee for numerous onboard merchandise reminiscent of alcoholic drinks and meals
- Make bulletins in English (e.g., security or advertising bulletins) to prospects over intercom throughout flights in a transparent and concise method
- Monitor the flight for disorderly, intoxicated, incapacitated, sick, injured, or irate passengers
- Deal with and deescalate issues arising from disorderly, intoxicated, incapacitated, sick, injured, or irate passengers
- Resolve conflicts amongst crew members
- Manipulate all latches, switches, knobs, pedals, and controls to make sure correct functioning of galley gear and security of galley space
- Manipulate all latches, switches, knobs, and controls in cabin to make sure the consolation and security of passengers (e.g. manipulate lighting and temperature controls)
What you may do (cont.)
- Acquire service objects throughout flight and keep an orderly atmosphere
- Help passengers as they get on or off the onboard wheelchair
- Retrieve, use, and stow the onboard wheelchair
- Produce studies associated to occasions that occurred onboard (e.g., emergency/security incidents studies, catering/service studies, upkeep studies)
- Navigate to crew relaxation amenities, typically by way of slim passageways, as wanted
- Sit safely in soar seat and fasten the harness
Emergency-related Features
- Present medical help promptly and appropriately throughout emergencies, together with CPR
- Administer first support if essential
- Help sick, incapacitated, or disabled passengers or fellow crew members throughout emergencies
- Deal with, function, or don emergency gear, together with oxygen masks, oxygen bottles, smoke hood, and hearth extinguishers
- Open plane doorways in emergency mode
- Take away and elevate emergency cabin home windows
- Shout emergency instructions
- Evacuate the plane quickly in emergency conditions (e.g., by way of a window or emergency slide)
- Take away ceiling rafts and/or rafts in overhead bins
Normal Features
- Use numerous pc techniques (e.g., to sign-in for flight, examine schedules, bid schedules)
- Talk, comprehend, and implement written and verbal directions, together with these offered on tablets or in manuals
- Report back to work on time, as scheduled, and at assigned station or location, together with various shifts, weekends, and holidays
- Adhere to firm scheduling and flight time insurance policies, together with off schedule operations
- Full efficiently job-relevant trainings in individual or on-line
- Fulfill pre-employment necessities (e.g., drug screening, finger printing, legal document background examine)
- Adhere to authorities (DOT, FAA, TSA) laws (e.g., alcohol and drug laws, baggage stowage necessities, seating necessities, safety protocols)
- Adhere to firm insurance policies, procedures, and attendance/efficiency requirements
- Put on uniforms as required by firm coverage
- Carry out duties on flights the place animals are current
- Keep updated on regulation/coverage adjustments
- Present high quality customer support in an expert method in accordance with American’s tips
- Coordinate with fellow crew members to finish advert hoc duties that come up throughout operations
- Keep information of the options of assorted plane
* Cheap lodging could also be made for qualifying people with disabilities.
All you may want for achievement
Minimal {Qualifications}- Schooling & Prior Job Expertise
- Should be capable of learn, write and converse English fluently
- Competent in dealing with tough conditions, drawback fixing and grievance decision
- Glorious communication and interpersonal abilities; pleasant reception of all prospects
- Should current an expert picture, might not have seen tattoos, facial, a number of or higher ear piercing, or excessive hair colour or model whereas in Flight AttendantUniform
- Peak and weight should enable for protected operation of the plane and should not exceed particular plane dimensions (for instance, should be capable of sit in soar seat andfasten the harness, transfer all through the cabin aisle, and function emergency exits).
- Work in climates and areas throughout the globe and work variable shifts
- Capable of attend as much as 6 weeks of unpaid coaching in Dallas/Fort Value, Texas, and transfer instantly to town to which you might be assigned as a base
- Highschool diploma or GED equal required
- School schooling or two years’ customer support expertise most popular
- Prior airline expertise just isn’t requiredMust be a minimum of 20 years of age
- Should be in possession of a sound US or International Passport with relevant VISAs
- Journey paperwork should stay legitimate all through all phases of coaching and employment
- Will need to have the best to work in america
- As a worldwide airline, it will be important for us to satisfy the necessities of journey documentation for our flight crews. You have to possess the authorized proper to travelunrestricted to/from all nations which can be serviced by American Airways
Bodily Calls for and Working Circumstances:
- Place requires some bodily exertion reminiscent of pulling, pushing, reaching, bending, strolling and light-weight lifting
- Lengthy durations of standing and talking
- Airports ramp operations are noisy and could be hazardous with out due warning
- In depth journey, should be capable of spend consecutive nights away from house and endure all climates
- Different work schedules together with evenings and weekends
- Skill to push or pull moveable carts weighing in extra of 250 kilos
- Skill to elevate objects as much as 35 kilos reminiscent of galley stowage bins and carry-on baggage
What you may get
Be happy to make the most of all that American Airways has to supply:
- Journey Perks: Able to discover the world? You, your loved ones and your mates can attain 365 locations on greater than 6,800 every day flights throughout our globalnetwork.
- Well being Advantages: On day one, you’ll have entry to your well being, dental, prescription and imaginative and prescient advantages that will help you keep properly. And that’s simply the beginning, we additionally offervirtual physician visits, versatile spending accounts and extra.
- Wellness Applications: We would like you to be the most effective model of your self – that’s why our wellness packages offer you all the best instruments, assets and supportyou want.
- 401(okay) Program: Obtainable upon rent and, relying on the workgroup, employer contributions to your 401(okay) program can be found after one 12 months.
- Further Advantages: Different nice advantages embody our Worker Help Program, pet insurance coverage and reductions on motels, automobiles, cruises and extra.
Be happy to be your self at American
From the crew members we rent to the purchasers we serve, inclusion and variety are the muse of the dynamic workforce at American Airways. Our 20+Worker Enterprise Useful resource Teams are centered on connecting our crew members to our prospects, suppliers, communities and shareholders, serving to teammembers attain their full potential and creating an inclusive work atmosphere to satisfy and exceed the wants of our numerous world.
Are you able to really feel an amazing sense of satisfaction and satisfaction as you do your half to maintain the biggest airline on this planet working easily as we take care of peopleon life’s journey? Be happy to be your self at American.