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Specialist – Leave and Crew Records

Job Details

Salary: Competitive

Hours: Full Time

Location: VHQ

Contract: Permanent

Closing Date: Sunday 11th December 2022

Many of our staff at Virgin work flexibly and in many different ways, different core hours or remote working. Please talk to us at your application or interview stage about the flexibility you need. We can’t promise to give you exactly what you want, but we are happy to explore what’s possible for the role.

In a nutshell

As a Specialist you’ll be responsible for accurate and timely allocation and reallocation of both pilot and crew paid and unpaid leave elements as well as My Day/CDO requests.

You will use an analytical approach ensuring leave quotas, leave consoles, leave allocations and reallocations are managed in a timely manner, whilst delivering against contractual and union agreements.

Responsibility for ensuring CMS is managed and maintained effectively to support all leave elements and My Day/CDO processing. You will ensure the Leave and Crew Records team have clear LOI’s and training to aid the accurate and consistent delivery both internally and to the pilots and cabin crew.

Day to day

Leave Processing

• The timely, accurate management of leave quotas and leave entitlements in conjunction with Establishment Planning methodology.

• Ensuring leave adjustments are made to support contract changes, leavers, returners etc and that the team has the data to amend through the system as required.

• The opening of leave periods and allocation of leave through the CMS automation ensuring all required checks are complete prior to publication and that leave is allocated according to the Union agreements.

• Development of KPI’s support by statistical analysis on all elements of leave and CDO/My day allocations.

• Development and communication of alternative leave solutions that support establishment levels but also deliver improvements and engagement for pilots and crew.

Leave Calculations/Adjustments

• Development of tools to support fast calculations of leave entitlements based on contract or employment changes

• Training of the Leave and Crew Records team to utilise tools available to manage leave changes in a timely accurate fashion

• Ability to use the tool to advise the People team, Crew Management or Flight Crew Management of leave entitlements as required.

• Development and introduction of a leave tracking tool to ensure regulatory leave compliance.

Other leave assignments

• Development and implementation of other leave requirements that deliver contractually and are aligned or supported by establishment planning assumptions such a parental leave

About you

Do you have an analytical mindset and an ability to communicate data easily, ideally with a crew logistics background? If this sounds like you and you have the below skills and capabilities, then we’d love to hear from you!

• Strong analytical skills (Excel), with the ability to present data, and great attention to detail

• Problem solving

• Good written and verbal communication skills

• Work independently & make informed decisions

• Strong organisational planning skills

• Ability to recommend process redesign to deliver accuracy and efficiency

• Numerical qualification highly desirable

• Able to work under pressure to tight timescales.

• Previous experience within Crew Logistics an advantage

• Process and project mapping an advantage


Be yourself – Our differences make us stronger

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer, and actively encourage applications from all backgrounds. At Virgin Atlantic we believe everyone can take on the world – no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference, and everything that makes our colleagues unique, by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible, and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (Recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.

You’ll be assessed against our values for a selection of your interview process, learn more about them here: Our Values

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